# Glossary

**Add-on**

- An additional purchasable item (e.g. catering, equipment) attached to a booking or order.


**Availability**

- The set of spaces, venues, and packages that can be offered for a given date range and
criteria, including any information about whether they are instant bookable or inquiry-only.


**Availability ID**

- An identifier returned during availability checks and re-used throughout the direct
booking journey, for validation and pricing consistency.


**Booking**

- In the domain, a *booking* is an individual venue reservation that has been accepted
and confirmed. A booking may be created either directly (Direct booking workflow) or
as the result of an accepted RFP proposal (RFP workflow).
- In the Distribution API, the term *booking* is used more broadly to refer to the
underlying venue-specific object throughout its lifecycle. A booking may represent:
  - a confirmed booking, or
  - a proposal or inquiry that has not yet been accepted or confirmed.
- This broader meaning originates from the legacy term *order*, which refers to the
same underlying object and still appears in identifiers such as `order_id`.


**Customer**

- The end customer or organisation on whose behalf the booking or RFP is created. Usually
supplied once and re-used across multiple bookings.


**Direct booking**

- A workflow where availability is checked directly against a venue and a booking
is created via the API.
- A direct booking may be:
  - *Instant bookable*, resulting in immediate confirmation, or
  - An *inquiry*, requiring venue review before confirmation.


**DDR**

- Day Delegate Rate. A standard, all-inclusive pricing structure offered by venues that
charge a fixed price per attendee for a full day's worth of services.


**Environment (Sandbox)**

- A non-production environment intended for development and early integration work.
- Data and behaviour may differ from production and may require additional configuration
to be usable.


**Environment (Production)**

- The live environment hosting real venues and operational data.
- Used for real bookings and, in some cases, partner validation during assisted onboarding.


**Event**

- A notification sent by MeetingPackage to a partner system to signal that something has
happened in the platform (for example, a booking update or a change in venue visibility).
- Events are delivered asynchronously via HTTPS to a partner-hosted endpoint, commonly
referred to as a webhook.


**Group booking**

- A logical grouping created from an RFP that links multiple venue-specific bookings (one per
targeted venue) under a single parent identifier.


**Guest room**

- A guest bedroom, for overnight lodgings.


**Instant bookable**

- An availability flag indicating that a meeting space or venue can be confirmed and
booked immediately without venue involvement, i.e. bookable through *instant booking*.


**Instant booking**

- A workflow that implies immediate direct booking, without need of venue review.


**Inquiry (Enquiry)**

- A venue-specific request that is not confirmed instantly and requires manual venue
review before acceptance or rejection.
- Inquiries may be created:
  - as part of an RFP workflow, or
  - via a direct booking flow when a venue or space is not *instant bookable*.
- An inquiry becomes a confirmed booking once accepted by the venue.
- Inquiry and Enquiry are synonymous (American vs British English)


**Mapper**

- A MeetingPackage-built transformation that normalises a partner’s native RFP JSON schema
into MP’s internal JSON schema.


**Meeting space**

- An individual meeting room, function room, or configurable area within a venue that can
be booked, usually with defined capacity, layout options, and facilities.


**Order**

- A technical term for the platform object that represents a venue-specific request
throughout its lifecycle, from proposal to confirmed booking.
- An order may represent either a proposal or a booking, depending on its current state.
- In many API responses and events, orders are referred to as bookings for convenience,
even when the underlying state is still a proposal.


**Package**

- A predefined bundle that combines space hire and services under a single pricing structure.


**Partner**

- An external system or organisation integrating with the Distribution API (for example,
a Travel Management Company, Meetings & Events platform, or Booking Engine).


**Proposal**

- A venue-specific offer created in response to an RFP.
- A proposal that is accepted by the buyer transitions to a booking.


**Request/Response Pair**

- The combination of an HTTP request sent to the API and the JSON response returned. Used
throughout examples and guides to illustrate behaviour.


**RFP**

- Request for Proposal – a document detailing event and group booking requirements,
inviting venues to submit proposals outlining their solutions, costs, and timelines for
a chance to win the event contract.
- *RFP Workflow* is a workflow in which a single RFP is distributed to one or more venues,
creating one order per venue.


**Source**

- The source of a booking, i.e. sales channel. This is a partner identifier used for data
scoping and filtering when reading bookings.


**Space**

- A generic term for any bookable physical area. This could be a *Meeting space* or a *Guest room*.


**Venue**

- The property or facility hosting events. *Venue visibility* refers to the set of venues
available to a given partner. This is used to scope availability searches and booking
operations.


**Webhook**

- A partner-hosted HTTPS endpoint used to deliver event notifications such as booking
confirmations, modifications, or cancellations.