Skip to content
Last updated

Glossary

Add-on

  • An additional purchasable item (e.g. catering, equipment) attached to a booking or order.

Availability

  • The set of spaces, venues, and packages that can be offered for a given date range and criteria, including any information about whether they are instant bookable or inquiry-only.

Availability ID

  • An identifier returned during availability checks and re-used throughout the direct booking journey, for validation and pricing consistency.

Booking

  • In the domain, a booking is an individual venue reservation that has been accepted and confirmed. A booking may be created either directly (Direct booking workflow) or as the result of an accepted RFP proposal (RFP workflow).

  • In the Distribution API, the term booking is used more broadly to refer to the underlying venue-specific object throughout its lifecycle. A booking may represent:

    • a confirmed booking, or
    • a proposal or inquiry that has not yet been accepted or confirmed.
  • This broader meaning originates from the legacy term order, which refers to the same underlying object and still appears in identifiers such as order_id.

Customer

  • The end customer or organisation on whose behalf the booking or RFP is created. Usually supplied once and re-used across multiple bookings.

Direct booking

  • A workflow where availability is checked directly against a venue and a booking is created via the API.
  • A direct booking may be:
    • Instant bookable, resulting in immediate confirmation, or
    • An inquiry, requiring venue review before confirmation.

DDR

  • Day Delegate Rate. A standard, all-inclusive pricing structure offered by venues that charge a fixed price per attendee for a full day's worth of services.

Environment (Sandbox)

  • A non-production environment intended for development and early integration work.
  • Data and behaviour may differ from production and may require additional configuration to be usable.

Environment (Production)

  • The live environment hosting real venues and operational data.
  • Used for real bookings and, in some cases, partner validation during assisted onboarding.

Event

  • A notification sent by MeetingPackage to a partner system to signal that something has happened in the platform (for example, a booking update or a change in venue visibility).
  • Events are delivered asynchronously via HTTPS to a partner-hosted endpoint, commonly referred to as a webhook.

Group booking

  • A logical grouping created from an RFP that links multiple venue-specific bookings (one per targeted venue) under a single parent identifier.

Guest room

  • A guest bedroom, for overnight lodgings.

Instant bookable

  • An availability flag indicating that a meeting space or venue can be confirmed and booked immediately without venue involvement, i.e. bookable through instant booking.

Instant booking

  • A workflow that implies immediate direct booking, without need of venue review.

Inquiry (Enquiry)

  • A venue-specific request that is not confirmed instantly and requires manual venue review before acceptance or rejection.
  • Inquiries may be created:
    • as part of an RFP workflow, or
    • via a direct booking flow when a venue or space is not instant bookable.
  • An inquiry becomes a confirmed booking once accepted by the venue.
  • Inquiry and Enquiry are synonymous (American vs British English)

Mapper

  • A MeetingPackage-built transformation that normalises a partner’s native RFP JSON schema into MP’s internal JSON schema.

Meeting space

  • An individual meeting room, function room, or configurable area within a venue that can be booked, usually with defined capacity, layout options, and facilities.

Order

  • A technical term for the platform object that represents a venue-specific request throughout its lifecycle, from proposal to confirmed booking.
  • An order may represent either a proposal or a booking, depending on its current state.
  • In many API responses and events, orders are referred to as bookings for convenience, even when the underlying state is still a proposal.

Package

  • A predefined bundle that combines space hire and services under a single pricing structure.

Partner

  • An external system or organisation integrating with the Distribution API (for example, a Travel Management Company, Meetings & Events platform, or Booking Engine).

Proposal

  • A venue-specific offer created in response to an RFP.
  • A proposal that is accepted by the buyer transitions to a booking.

Request/Response Pair

  • The combination of an HTTP request sent to the API and the JSON response returned. Used throughout examples and guides to illustrate behaviour.

RFP

  • Request for Proposal – a document detailing event and group booking requirements, inviting venues to submit proposals outlining their solutions, costs, and timelines for a chance to win the event contract.
  • RFP Workflow is a workflow in which a single RFP is distributed to one or more venues, creating one order per venue.

Source

  • The source of a booking, i.e. sales channel. This is a partner identifier used for data scoping and filtering when reading bookings.

Space

  • A generic term for any bookable physical area. This could be a Meeting space or a Guest room.

Venue

  • The property or facility hosting events. Venue visibility refers to the set of venues available to a given partner. This is used to scope availability searches and booking operations.

Webhook

  • A partner-hosted HTTPS endpoint used to deliver event notifications such as booking confirmations, modifications, or cancellations.